Frequently asked questions

We run our own trucks and trailers across West Texas and southeast New Mexico from our El Paso, Odessa, and Carlsbad locations, covering the Permian and Delaware basins, the Fort Stockton and Pecos County corridor, and the El Paso and Santa Teresa region. We deliver within roughly a 35-mile radius of our core cities. For large orders we also arrange direct-ship from the manufacturer straight to the jobsite.

We run our own fleet rather than waiting on a freight carrier's schedule, so delivery is on our timing, not theirs. Two-day delivery is typical within our area, and same-day delivery is available for an added fee when everything is in stock. For direct-ship items we give you the lead time up front.

Yes. Will-call is open Monday through Friday, 7am to 4pm, and we can stage material for pickup at any of our warehouses. There is no minimum for will-call pickup.

Same business day for most takeoffs. Send your takeoff or spec in the morning and you generally have pricing back that day. Large or unusual packages that need a direct-ship arrangement may take a little longer, and we tell you up front if that is the case.

Yes. Send the insulation section of your spec, or the product you are trying to match, and we will confirm which of our stocked materials meets it and price the equivalent. A lot of specs read 'or equal' after a named product, and matching that is a routine part of what we do.

We stock major insulation, jacketing, and ancillary manufacturers across every product category — Johns Manville, Owens Corning, Armacell, Rockwool, Aspen Aerogels, Foster, Childers, 3M, Thermon and more. See the full line card, or ask us about a specific brand or spec and we will confirm we carry the equal.

Yes. We offer net 30 terms on approved credit. You can start a credit application on our site, and our team can walk you through account setup.

There is no minimum and no fee for will-call pickup. For delivery, a small fee applies (typically around $300) near our warehouses and HQ, and delivery is free on orders over 5,000 lbs.

Insulation, jacketing, and ancillaries for mechanical and industrial work: pipe covering, insulation mat and board, removable blankets, metal jacketing, fitting covers and elbows, heat trace, spray foam, and the mastics, bands, and sealants that finish the system. We carry both hot-service and cold-service material.

Yes. For large orders we arrange direct-ship from the manufacturer or the mill straight to your jobsite, so you are not limited to what fits on one truck from the branch. Send the project takeoff and we will put the package together.